1. Overview
At Brawl Stats ("we", "our", a product of Kami no Miya), we strive to provide the highest quality competitive analytics, player dossier tracking, and meta intelligence for Brawl Stars.
Because our digital products provide immediate access to cloud analytics infrastructure, extended match history processing, and premium features upon purchase, our refund policy is outlined below.
2. Subscription Cancellations
You can cancel your subscription at any time directly through your account dashboard or via the billing portal link included in your purchase receipt.
- When you cancel, your premium features remain active until the end of your current paid billing period.
- You will not be billed again once cancelled.
- There are no cancellation fees or hidden lock-in periods.
3. Refund Eligibility & 14-Day Guarantee
We want you to be confident in your experience with Brawl Stats. We offer a 14-day refund window for first-time subscription purchases under the following guidelines:
- Technical Issues: If technical issues or continuous service disruptions prevent you from utilizing our analytics services, and our engineering team cannot resolve them within a reasonable timeframe.
- Accidental Double Charges: In the rare event that an erroneous duplicate charge occurs, it will be refunded immediately upon verification.
- First-Time Purchase Unsatisfied: If you are genuinely dissatisfied with the platform during your first 14 days, you may request a refund by emailing our billing support team.
4. Non-Refundable Situations
Refunds will generally not be issued in the following circumstances:
- Refund requests submitted after 14 days from the date of the initial charge.
- Subsequent subscription renewal charges where cancellation was not requested prior to the renewal date.
- Accounts that have violated our Terms of Service (e.g. abusive automated scraping, unauthorized distribution of proprietary data, or platform abuse).
- Temporary third-party upstream API maintenance windows conducted by Supercell Oy.
5. How to Request a Refund
To initiate a refund request, please send an email to our billing team:
Email: pay@kaminomi.co
Please include your account email address, player tag (if applicable), and your order / transaction reference ID. Our billing team reviews all requests within 1–2 business days. Approved refunds are credited back to the original payment method (typically appearing within 3–5 business days depending on your bank or card issuer).
6. Supercell Fan Content Notice
Brawl Stats is an independent statistical tool and is not endorsed by or affiliated with Supercell Oy. Supercell is not responsible for any purchases made on Brawl Stats.